Contact Us

Member Enquiries

See All Frequently Asked Questions  

Account / Membership

Why can't I log into my account?You may be experiencing difficulty in logging in due to the followingHow do I activate my account?When you joined Student Edge we sent you an email to verify your accountIs Student Edge free?Student Edge membership is FREE! That’s right, there is absolutely no cost for joining Student Edge.Where is my Student Edge member number?Your Student Edge member number can be found by logging into the Student Edge website (or on your Student Edge card, if you have one).How do I change my email or password?Log in to Student Edge using your current email and password - if you do not know your current password click on the "Forgot your password?" link on the pop up and enter your email address to receive an email with details on how to regain access to your accountHow do I delete my Student Edge membership?We hope you've had a fantastic time being a Student Edge member and we're sorry to see you go, but sometimes we all have to move on.

App (and expired Student Edge card)

How long does the Student Edge Card last? Student Edge no longer produces discount cards. However, if you already have one, rest assured it will remain usable for the length of your student life. How do I download the Student Edge app? The Student Edge App is available for iOS and Android phones. You can find out more about the Student Edge App here and choose the download through the iTunes Apple store or Google Play store. How do I get a Student Edge card? Student Edge no longer produces discount cards. However, you can access all the discounts and deals for FREE with the Student Edge App.

Competitions

How will I know if I am a competition winner? All our lucky winners are contacted as soon as the competition has closed and been drawn. Winners are contacted on their account details (mobile or email address) so make sure you keep all your details up to date. Where can I use the movie tickets I won from Student Edge? To find out where you can redeem your freebie, closely read the back of the pass. Rather than telling you where the ticket can be redeemed, it will tell you where (and when) it can't.

Deals

How does the Apple student discount pricing work? To access the Student Edge Apple student discount simply log into your account on the Student Edge website or on the Student Edge App. Then find the Apple discount in the deals section of the website or in the app and follow the link to the Apple education store.

Surveys

How do I use my Student Edge Credits to purchase rewards?Now that you've earned Student Edge Credits, you'll want to start redeeming them for rewards. To redeem your rewards, simply:My survey entry has been 'Screened' or 'Disqualified'If a survey has been recorded as 'Screened' or 'Disqualified' on your survey history, this means you were unfortunately not eligible to complete the full survey.How do I access my $30 Cash (via PayPal)?Once you've used your Student Edge Credits to purchase $30 cash (via PayPal), you'll want to access your moneyHow do I access my Flexible gift card?Once you've used your Student Edge Credits to purchase a $10 Flexible gift card, you'll want to access that card:
I can't find my issue above...Can't find what you're looking for above?

General Enquiries

  • Suite 2/454 Roberts Rd Subiaco WA 6008
  • PO Box 1601 Subiaco WA 6904