Travel Attendants

Travel Attendants provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

Occupations in this field typically require an Certificate III qualification including at least two years on-the-job training or a Certificate IV qualification.

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

• managing safety and emergency procedures and making public announcements
• coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
• conducting safety checks and demonstrations of safety equipment and procedures
• assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
• checking passengers' tickets and directing them to seats and cabins
• tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
• operating galleys, preparing and heating food for passengers, and serving refreshments and meals
• distributing reading material, pillows, blankets and other amenities for the comfort of passengers

Occupations:

• Flight Attendant 
• Travel Attendants nec

Flight Attendant

Alternative Title:

• Cabin Crew

Provides services for the safety and comfort of aircraft passengers.

Specialisations:

• Cabin Supervisor (Aircraft) 
• Crew Attendant (Air Force)

Travel Attendants Nec

This occupation group covers Travel Attendants not elsewhere classified.

Occupations in this group include:

• Marine Steward