Bank Workers

Bank Workers receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

Most occupations in this field typically require a Certificate II or III qualification.

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

• greeting customers, identifying their needs and answering customer inquiries
• ensuring customers' forms are filled in correctly and checking customers' identification
• accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts
• paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers' accounts
• providing change, cashing cheques and recording transactions
• opening and closing accounts for customers
• balancing cash and advising supervisors of cash position and discrepancies
• explaining and promoting bank services to customers and referring them to appropriate financial services

Occupation:

• Bank Worker

Bank Worker

Receives deposits and pays out money in a financial or commercial institution, keeps records of transactions, issues receipts and cashes cheques.